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PRIVACY POLICY
Last Updated: 12/03/2026
This Privacy Policy describes how Lumova Health ("we," "us," or "our") collects, uses, and shares information about you when you use our website lumovahealth.com (the "Site") and purchase our products.
1. INFORMATION WE COLLECT
Information You Provide:
Contact information (name, email address, phone number)
Shipping and billing addresses
Payment information (processed by secure third-party processors)
Account information (if you create an account)
Communications with customer service
Product reviews and testimonials
Information Automatically Collected:
IP address
Browser type and version
Device information
Pages visited and time spent
Referring website
Purchase history
Cookies and similar tracking technologies
2. HOW WE USE YOUR INFORMATION
We use collected information to:
Process and fulfill orders
Send order confirmations and shipping updates
Respond to customer service requests
Send marketing communications (with consent)
Improve our products and services
Prevent fraud and enhance security
Comply with legal obligations
Analyze website usage and trends
3. INFORMATION SHARING
We may share your information with:
Service Providers:
Payment processors (Stripe, PayPal, Shop Pay)
Shipping carriers (USPS, UPS, FedEx)
Email service providers
Customer support tools
Analytics services
Legal Requirements: We may disclose information if required by law, court order, or government request.
Business Transfers: In the event of merger, sale, or acquisition, information may be transferred to the new entity.
With Your Consent: We may share information for other purposes with your explicit consent.
4. DATA RETENTION
We retain personal information for as long as necessary to:
Fulfill orders and provide customer service
Comply with legal obligations
Resolve disputes
Enforce our agreements
5. YOUR RIGHTS AND CHOICES
Access and Update: You may access and update your information through your account or by contacting us.
Marketing Communications: Opt-out of marketing emails via the unsubscribe link or by contacting us.
Cookies: Most browsers allow you to refuse or delete cookies.
California Residents: California residents have additional rights under CCPA. See Section 9.
European Residents: European residents have additional rights under GDPR. See Section 10.
6. DATA SECURITY
We implement administrative, technical, and physical safeguards including:
SSL encryption
Secure servers
PCI DSS compliance for payment processing
Regular security audits
Limited access to personal information
7. COOKIES AND TRACKING
We use cookies and similar technologies for:
Essential website functions
Analytics and performance
Marketing and advertising
Personalization
8. THIRD-PARTY LINKS
Our Site may contain links to third-party websites. We are not responsible for their privacy practices.
9. CALIFORNIA PRIVACY RIGHTS
California residents have the right to:
Know what personal information is collected
Know if information is sold or disclosed
Say no to the sale of personal information
Access your personal information
Request deletion of personal information
Non-discrimination for exercising privacy rights
10. INTERNATIONAL TRANSFERS
Information may be transferred to and processed in countries other than your residence.
11. CHILDREN'S PRIVACY
Our Site is not intended for children under 18. We do not knowingly collect information from children.
12. CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. Continued use constitutes acceptance of changes.
13. CONTACT US
For questions about this Privacy Policy:
Email: support@lumovahealth.com
Phone: 1-929-394-5951
Lumova Health
Attn: Privacy Policy
30 North Gould Street, Ste R, Sheridan Wyoming 82801, United States